PRIVACY POLICY – PERSONAL DATA PROTECTION

Privacy Policy 711 Cuci – Our Commitment to Protecting Every Malaysian Player's Personal Data

At 711 Cuci, your privacy is more than a legal obligation — it is our moral responsibility to every member who entrusts their personal information to this platform. This policy transparently explains how we collect, use, store and protect your data.

Updated: 1 January 2026 Malaysia (PDPA 2010) 256-bit SSL
OUR PRIVACY COMMITMENT
Your data never sold to any third party
Encryption 256-bit SSL for all transactions
Compliance with PDPA 2010 Malaysia in full
Right to access, correction and deletion personal data you
Regular security audits by independent body
PDPA 2010 Compliance
256-bit SSL Encryption
No Data Sales
Full Control, Your Way
Regular Independent Audits

The Six Pillars of 711 Cuci Privacy Protection

Our commitment to member privacy is more than a document — it is a daily practice we uphold

Minimal Data Collection

711 cuci only collects data that is strictly necessary to deliver our services — nothing more. This "data minimisation" principle means we do not gather information that is irrelevant or excessive to the platform's operations.

Banking-Grade Encryption

All data transmitted between your device and 711 cuci's servers is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and Malaysia's leading financial institutions. Your financial information is always secure.

No Data Sharing for Advertising

Your personal data is never shared, sold, or rented to advertisers or third-party marketing companies. You will not receive third-party advertisements based on your activity on 711 cuci without your consent.

Full Control in Your Hands

As a 711 cuci member, you have the right to access, amend, download, and request deletion of your personal data at any time. This can be done through your account settings or by contacting our support team.

Malaysia PDPA 2010 Compliance

711 cuci operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all our data handling practices are governed by strict legal requirements designed to protect Malaysians.

Regular Security Audits

711 Cuci's data protection systems undergo regular security audits conducted by independent cybersecurity firms. The findings are used to continuously strengthen our protections and ensure no vulnerabilities go unaddressed.


1Introduction & Scope of This Privacy Policy

This Privacy Policy is published by 711 cuci and applies to all individuals who use the 711 cuci platform, including website visitors, registered members, and anyone who communicates with our team. By using the 711 cuci platform, you acknowledge that you have read and understood this Privacy Policy.

At 711 cuci, we understand how much privacy matters to Malaysian players. When you entrust us with your personal information — whether during account registration, making a deposit via Touch 'n Go eWallet, GrabPay or Maybank2u, or simply browsing the platform — we take that responsibility very seriously. This document is designed to explain clearly and honestly what we do with your information.

This Privacy Policy should be read together with Terms & Conditions 711 cuci. Together, these two documents constitute the complete data usage agreement between you and 711 cuci.

2Personal Data We Collect

711 cuci collects only the information necessary to deliver our services safely and effectively. The following are the main categories of data we collect:

2.1 Information You Provide Directly
  • Registration information: full name, phone number, email address, date of birth, and password
  • Identity verification (KYC) information: MyKad number, copies of identity documents when required
  • Financial information: bank account numbers (Maybank, CIMB and others) or eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) for deposit and withdrawal purposes
  • Communications with us: live chat transcripts, emails, and feedback you submit to the 711 cuci support team
2.2 Automatically Collected Information
  • Technical data: IP address, device type, operating system, browser type and screen resolution
  • Activity data: pages visited, games played, session duration, and general usage patterns
  • Transaction data: complete deposit, withdrawal and betting history
  • Cookies: small data files stored on your device to enhance your user experience
Data Type Example Purpose of Collection
Identity Name, date of birth, MyKad Account verification, KYC compliance
Relationships Phone, email Communications, account notifications
Financial Bank account, eWallet Processing deposits & withdrawals
Technical IP, device, browser Security, fraud detection
Usage Games played, session duration Platform improvements, responsible gaming

3How 711 Cuci Uses Your Data

Every piece of data we collect serves a clear purpose. 711 Cuci does not use your data for any purpose not stated in this document without first obtaining your consent.

3.1 Platform Operations Purpose
  • Managing and maintaining your 711 cuci member account
  • Deposits processed via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks
  • Processing withdrawal requests to your bank account or eWallet on your behalf
  • Providing access to all 711 cuci games and services
  • Managing the VIP Rewards programme and calculating member benefits
3.2 Security & Compliance Purposes
  • Verifying your identity during the KYC (Know Your Customer) process
  • Detecting and preventing fraud, money laundering and other illegal activities
  • Ensuring compliance with applicable laws and regulations in Malaysia
  • Maintaining transaction records for audit and dispute resolution purposes
  • Protecting your account security against unauthorised access
3.3 Service Improvement Purpose
  • Analysing usage patterns to improve the design and functionality of the 711 cuci platform
  • Monitoring gaming activity for responsible gaming support purposes
  • Personalising your experience based on your preferences and gaming history
  • Sending account-related notifications, promotions and new service updates (with your consent)

711 cuci never use your data to fill in third-party forms, sell it to advertisers, or share it with any entity unrelated to platform operations without your explicit consent.

4Data Sharing with Third Parties

711 cuci is very careful about who has access to your data. As a general rule, we do not share your personal data except in the following limited circumstances:

4.1 Required Service Providers

To operate 711 cuci effectively, we may share necessary data with carefully selected third-party service providers. These include payment service providers (such as FPX processors, and the Touch 'n Go and GrabPay gateways), cloud service providers for secure data storage, and our live casino game suppliers. All third parties are bound by strict data protection agreements and are only permitted to use your data for the specific purposes related to the services they provide to 711 cuci.

4.2 Legal Requirements

711 cuci may be required to disclose your personal data to Malaysian government authorities or law enforcement if compelled by a valid court order, warrant, or other legal requirement. In such cases, we will disclose only the minimum information necessary and will endeavour to notify you unless prohibited from doing so by law.

4.3 What We Do Not Do
  • We do not sell your personal data to any party for marketing or other purposes
  • We do not share your data with competing companies or other betting platforms
  • We do not allow advertisers accessing members' personal data for ad targeting purposes

5Data Retention & Security

5.1 How Long We Retain Your Data

711 cuci retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Malaysian law. Generally, active account data is kept for the duration your account remains active and for a reasonable period thereafter. Financial transaction data is retained for a minimum of 7 years in accordance with Malaysia's financial and tax legislation. Once the retention period expires, data is securely destroyed using methods that ensure it cannot be recovered.

5.2 Technical Security Measures

To safeguard your personal data, 711 Cuci implements multiple layers of technical and administrative security:

  • Data encryption in transit using 256-bit TLS/SSL
  • Data encryption at rest for sensitive information
  • Strict role-based access controls for internal staff
  • 24/7 system monitoring to detect suspicious activity
  • Regular penetration testing by independent security experts
  • Secure data backups and disaster recovery procedures

While we take all reasonable steps to protect your data, no system can guarantee absolute 100% security. We encourage you to take your own precautions as well — such as using a strong password and keeping your login credentials confidential.

6Your Rights Under Malaysia's PDPA

As a 711 Cuci player based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of the personal data held by 711 cuci at any time.

Right to Rectification

You have the right to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.

Right to Object

You have the right to object to the processing of your data for certain purposes, particularly for direct marketing.

Right to Data Portability

You may request a copy of your data in a machine-readable format for the purpose of transferring it to another platform.

Right to Withdraw Consent

You may withdraw consent previously given for data processing at any time, without affecting any processing that has already taken place.

To exercise any of the rights above, contact the 711 cuci Data Privacy Officer by email at privacy@711cuci.plus or via in-platform live chat. We will endeavour to process your request within 14 business days.

7711 Cuci Cookie Policy

711 cuci uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, account sessions, and transaction processing. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how players use the platform so we can make meaningful improvements.
  • Functional Cookies: Remembering your preferences such as language and display settings for a more personalised experience.
  • Marketing Cookies: Used only with your consent to display relevant promotional content on the 711 cuci platform.

You can manage cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality of the 711 cuci platform.

8How to Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how 711 cuci handles your personal data, please reach out to us through the following channels:

  • Data Protection Officer Email: privacy@711cuci.plus
  • General Support Email: support@711cuci.plus
  • Live Chat: Available 24 hours a day, 7 days a week within the 711 Cuci platform

We are committed to responding to all privacy-related enquiries within 3 business days. For formal data protection complaints, you may also contact the Personal Data Protection Commissioner of Malaysia through the official channels of the Ministry of Communications and Digital.

This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. The "Updated" date at the top of this page indicates when the latest revision was made. Your continued use of the 711 cuci platform following any amendments constitutes acceptance of the updated policy terms.


Frequently Asked Questions About 711 Cuci Privacy

Answers to the most frequently asked questions about personal data protection on our platform

Yes, completely secure. All financial information — including bank account numbers (Maybank, CIMB and others) and eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) — is protected with 256-bit SSL encryption, the same standard used by Malaysia's leading banking institutions. This information is used solely to process your deposits and withdrawals, and is never shared with any other party without your consent. 711 Cuci staff are also unable to view your full card numbers or eWallet passwords — all sensitive data is stored in encrypted form that is unreadable to humans.

Yes, you have the right to request deletion of your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). However, please note that certain limitations apply — financial transaction data may need to be retained for a minimum of 7 years to comply with Malaysian legal requirements, and data required to resolve outstanding issues cannot be deleted immediately. To initiate this process, contact our Data Privacy Officer at privacy@711cuci.plus. We will process your request within 14 business days and inform you which data can be deleted immediately and which must be retained for legal reasons.

No. 711 cuci does not share members' personal data with other gaming companies, betting platforms, or competitors. Your data is only shared with service providers who directly support our platform's operations — such as payment gateway providers that process your Touch 'n Go or FPX transactions, and live casino providers that power our live dealer tables. All such parties are bound by strict confidentiality agreements and may only use your data for the specific purposes defined in those agreements.

There are two ways to access the personal data 711 cuci holds about you. First, via the "Account Settings" or "Profile" section of the 711 cuci platform, where you can view and download most of your basic account information directly. Second, for more comprehensive data access requests — including full transaction history and activity logs — contact our Data Privacy Officer by email at privacy@711cuci.plus, providing your full name and registered phone number. We will process such requests within 14 business days and deliver a complete data report in a readable format.

Play with Confidence at 711 Cuci — Your Data is Protected

We take your privacy seriously. With banking-grade security, full PDPA Malaysia compliance and a firm no-data-sales commitment, 711 Cuci is a platform where you can enjoy yourself without worrying about the safety of your personal information.

This platform is for individuals aged 18 and above only. Bet responsibly.

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